Are you ready to 10x
the capabilities of your
people managers?
Somewhere in your business right now, a manager is avoiding a tough conversation they've been avoiding since March.
They're hoping it fixes itself.
It won't.
At Times Ten, we know how to fix it, and we don't need a year to do it.
The Problem We Solve
You didn't hire accidental managers.
You hired great project managers, brilliant creatives, your best client account partner, and then handed them a team with zero instructions on how to run one.
So now they say yes to everything because they don't know how to push back.
They've been sitting on the same underperformer since Q1, hoping the problem resolves itself through sheer optimism.
They are managing by Slack so they never have to make eye contact during the a gritty conversation.
None of them are bad at their jobs. They're just winging it, badly, in front of an audience.
That's not a training problem. It's a confidence problem, and it compounds.
Every quarter you leave it, it gets more expensive: turnover, missed numbers, grievances that started as conversations nobody had.
At Times Ten we gets in before these problems escalate or destoy your culture and kill your growth.
We are experts at transforming people managers into confident, high-performing leaders who drive real commercial results
No fluff. No long-winded L&D.
Just brave coaching-led conversations,
practical toolkits, and lasting behavioural change.
What we offer
1:1 Exec Coaching
Precision coaching for leaders balancing heavy commercial targets with complex team dynamics.
Built to shift mindset, drop the armour, build gravitas, and align personal growth with business KPIs.Over six months, this is a confidential space built around what's actually going on for them.
Half Day
Leadership Alignment Workshops
We put the real friction on the table, the stuff everyone's been politely ignoring, and your managers work it out in the room, out loud, with each other.
They leave with an actual standard for how this team operates, not a laminated set of "values."
You get a full summary report so you know
exactly what shifted.How we do it…
Every company is different, so we don’t take a cut and paste approach. But, we do have some tried and tested formulas that help us solve the unquie people manager and leadership challenges you're facing. -
Tailored support for leaders navigating high-stakes growth and complex team dynamics. Designed to elevate executive presence, master tough conversations, and turn high-pressure commercial targets into focused team execution
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Typically a fast-paced, half-day session to get your People Managers or Leadership Team pulling in the exact same direction.
We clear operational bottlenecks, solidify team values, and establish uncompromising accountability across the business.
Say hello
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Hello, I’m Zoe…
…I’m passionate about helping fast-growing businesses eliminate the friction of operational chaos by building leaders who actually know how to lead.
Before founding Times Ten, I spent 12 years in marketing operations at Toyota and Lexus, followed by four years as Growth & Strategy Partner at Wonder London, where I helped lay the operational and leadership foundations to scale the business from £2M to £24M turnover.
Most recently, I’ve played a pivotal role in resetting management capabilities for 750 leaders across retail and HQ at the John Lewis Partnership, achieving a 91% advocacy rate for sustainable culture transformation.
My sweet spot? Unlocking bottlenecks, unifying senior teams, and turning ‘accidental managers’ into confident, high-performing leaders who drive real commercial impact. No fluff, just practical toolkits, brave conversations, and lasting behavioural change.
I lead and design every engagement. For large-scale rollouts and multi-cohort programmes, I partner with a hand-picked network of senior associate coaches and facilitators.
Gemma Machin
Events Lead, Netflix UK
Delivering tangible results is always our standard.
Championing Values-Led Leadership at Sledge
“Times Ten dug deep to get under the skin of our culture and strategic vision. The leadership behaviors we defined now fit into our daily decision-making, drive our agency forward, and ignite ownership across the team” Sarah, Managing Director - Sledge. “Since I started having my coaching sessions, I have noticed a big change in myself and now feel more confident in different situations. I am a much stronger and more resilient person than I was before I started working with Zoe.”Lesley Henderson, Senior Programme Manager, Google Cloud LondonWinning Awards with Owl Live
Building Resilient Leaders at Google
Winning culture awards for Owl Live
Transforming Owl Live's culture from the inside out by shaping values and defining values-led leadership behaviours throughout the agency, culminating in a Campaign Best Places to Work Award. 
Supporting leaders in
high growth businesses
