Are you ready to 10x the capabilities of your people managers?
Somewhere in your business right now, a manager is avoiding a tough conversation they've been avoiding. They're hoping it fixes itself. It won't.
At TIMES TEN, we give them the knowledge, confidence and tools to tackle it head-on.
The Problem We Solve
You didn’t hire accidental managers. You hired great project managers, brilliant creatives, your best client account partner, and then handed them a team with zero instructions on how to run one.
They’ve been sitting on the same underperformer since Q1, hoping the problem resolves itself through sheer optimism. They are managing through Google Chat and Slack, so they never have to make eye contact during a gritty conversation.
None of them are bad at their jobs. They’re just winging leadership, badly, in front of an audience.
That’s not a training problem. It’s a knowledge and confidence problem, and it compounds. Every quarter you leave it, it gets more expensive: turnover, missed numbers, grievances that started as conversations nobody had.
At Times Ten, we get in before these problems escalate or destroy your culture and kill your growth. We are experts at transforming people managers into confident, high-performing leaders who drive real commercial results.
No fluff. No long-winded L&D. Just brave, coaching-led conversations, practical toolkits, and lasting behavioural change.
What we offer
1:1 Leadership Coaching
Precision coaching for leaders navigating ambitious commercial targets, complex team dynamics and the pressure to perform.
Over six months, we create a confidential space focused entirely on what’s actually happening - the challenges they’re facing, the behaviours holding them back and the leader they need to become.
We challenge mindsets, build confidence and gravitas, and turn personal growth into stronger leadership performance.
Better leaders. Stronger teams. Greater commercial impact.
Half Day
Leadership Alignment Workshops
We get to the heart of what’s holding your leadership team back - the tensions, disconnects and unspoken issues that rarely make it onto the agenda.
Through a focused, facilitated session, managers tackle the real challenges together, align on what great leadership looks like and agree clear standards for how they lead, communicate and perform as a team.
They leave aligned, accountable and equipped to lead differently from day one.
You receive a clear summary of the session, the commitments made and the actions needed to turn that alignment into lasting change.
How we do it…
Every company is different, so we don’t take a cut and paste approach. But, we do have some tried and tested formulas that help us solve the unquie people manager and leadership challenges you're facing.
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Tailored support for leaders navigating high-stakes growth and complex team dynamics. Designed to elevate executive presence, master tough conversations, and turn high-pressure commercial targets into focused team execution
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Typically a fast-paced, half-day session to get your People Managers or Leadership Team pulling in the exact same direction.
We clear operational bottlenecks, solidify team values, and establish uncompromising accountability across the business.
Say hello
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Hello, I’m Zoe…
…I’m passionate about helping fast-growing businesses eliminate the friction of operational chaos by building leaders who actually know how to lead.
Before founding Times Ten, I spent 12 years in marketing operations at Toyota and Lexus, followed by four years as Growth & Strategy Partner at Wonder London, where I helped lay the operational and leadership foundations to scale the business from £2M to £24M turnover.
Most recently, I’ve played a pivotal role in resetting management capabilities for 750 leaders across retail and HQ at the John Lewis Partnership, achieving a 91% advocacy rate for sustainable culture transformation.
My sweet spot? Unlocking bottlenecks, unifying senior teams, and turning ‘accidental managers’ into confident, high-performing leaders who drive real commercial impact. No fluff, just practical toolkits, brave conversations, and lasting behavioural change.
I lead and design every engagement. For large-scale rollouts and multi-cohort programmes, I partner with a hand-picked network of senior associate coaches and facilitators.
Gemma Machin
Events Lead, Netflix UK
Delivering tangible results is always our standard.
Championing Values-Led Leadership at Sledge
“Times Ten dug deep to get under the skin of our culture and strategic vision. The leadership behaviors we defined now fit into our daily decision-making, drive our agency forward, and ignite ownership across the team”
Sarah, Managing Director - Sledge.
Winning Awards with Owl Live
“Since I started having my coaching sessions, I have noticed a big change in myself and now feel more confident in different situations. I am a much stronger and more resilient person than I was before I started working with Zoe.”
Lesley Henderson, Senior Programme Manager, Google Cloud London
Building Leaders at Google
Transforming Owl Live's culture from the inside out by shaping values and defining values-led leadership behaviours throughout the agency, culminating in a Campaign Best Places to Work Award.
Supporting leaders in high growth businesses
